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Ex-Pandora Exec Joins J.C. Penney

Karl Walsh takes on role of chief digital officer for the department store.
Dec 9, 2019 5:40 AM   By Rapaport News
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RAPAPORT... J.C. Penney has appointed Karl Walsh as chief digital officer, charging him with overseeing improvements to its e-commerce platforms and customer experience.

Walsh was previously chief digital officer at Danish jeweler Pandora, a role he took on in March. He also worked at Boston Consulting Group and McKinsey & Company. He began at J.C. Penney on December 2, reporting to executive vice president and chief customer officer Shawn Gensch.

“Nearly 90 percent of shoppers begin their path to purchase online, so Karl’s background of building and executing digital strategies for global brands will help us improve our e-commerce offering and drive traffic across all channels,” said Gensch. 

Image: Karl Walsh. (Pandora)
Tags: J.C. Penney, Karl Walsh, Pandora, Rapaport News, Shawn Gensch
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